Support and Maintenance

I provide support and maintenance services that include training, general technical support and guidance, website content administration, SEO and marketing related activities, and software and server updates and maintenance.

I build solutions that are user friendly and empower my clients to grow and edit their website without the intervention of a developer. To help facilitate this, I offer training and technical support services that include detailed, easy-to-understand written tutorials, live video training sessions, recorded video tutorials, and technical support and guidance as requested.

While an application or website may have user friendly administration, it doesn’t often come with a dedicated content editor or SEO optimizer. I can help fill any gaps on either a temporary or long-term basis.

The other facets of website maintenance are under the hood.

No matter how reliable or modern a car is, it periodically requires new tires, car washes, and maintenance checks. A website is often seen as “complete” upon deployment, but it is actually more like a car leaving the sales lot. No matter how brilliantly built a website is, it will require updates and some level of monitoring.

From simple to complex, I offer website and server maintenance services that include monitoring for and installing updates as needed, keeping abreast of the latest security news, managing website traffic to block suspected bots, monitoring for viruses, and removing them and blocking holes as needed.

If you’d like to know more about the support and maintenance services I offer, please contact me with any questions you may have.